Accessibility Statement for The Gardens Group website

The Gardens Group is committed to ensuring accessibility for people with disabilities, both within our garden centres and online. We are continually improving the digital user experience for everyone and applying the relevant accessibility standards.

Measures to support accessibility

The Gardens Group has inclusive culture at its core and strives not to exclude anyone from its physical garden centres or its website.

The Gardens Group takes the following measures to ensure accessibility of The Gardens Group website:

  • use of valid HTML and CSS
  • allows users to change aspects of the site's appearance to improve their own experience
  • ensures the site is easy to navigate no matter the input device or method
  • maintaining a logical content structure and a clear information hierarchy
  • have layouts that adapt to different screen sizes without loss of functionality or usability
  • provide sufficient colour contrast between background and foreground items

The Gardens Group also takes extensive steps to ensure accessibility on-site at its garden centres, working within the limitations of older buildings, in some cases. These include:

  • Paving in almost every area of the three sites
  • The option of slopes, as well as steps
  • Aisles tested for adequate width for wheelchairs
  • Accessible toilets
  • Free delivery service
  • Carry to car service

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Gardens Group website is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of The Gardens Group website. Please let us know if you encounter accessibility barriers on The Gardens Group website:

We try to respond to feedback within .

Compatibility with browsers and assistive technology

The Gardens Group website is not compatible with:

  • browsers older than 3 major versions or mobile operating systems older than 5 years may not be fully supported
  • browsers with javascript disabled

Technical specifications

Accessibility of The Gardens Group website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of The Gardens Group website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for The Gardens Group website:

  • Some text areas may not resize automatically because they are a fixed size to keep the design consistent and predictable. Please report any accessibility issues to us.

This statement was created on 17 February 2021 using the W3C Accessibility Statement Tool.